Be Our Guest
When you’re our guest, we want you to be comfortable. The staff at Shanty Creek Resorts recognize the importance of providing excellent guest service, something we’ve been recognized and awarded for by travel and tourism publications.
Beyond the recreational opportunities and awe-inspiring landscapes and scenery at Shanty Creek, guests can also expect the following guest services:
- Transportation: Our fleet of shuttles will get you from village to village, pro shop to pro shop, and mountain to mountain. Plus we make the roundtrip into Bellaire to broaden your Shanty Creek experience. Traditional stops include The Lakeview Hotel, The Lodge at Cedar River, Ivan’s at Schuss Village, the Day Lodge at Schuss Mountain, and downtown Bellaire.
- Swimming Pools: Shanty Creek has both year-round and seasonal pools including an indoor and outdoor pool at The Lakeview Hotel, a heated outdoor pool at The Lodge of Cedar River, and indoor and outdoor pools at Schuss Village.
- Fitness Center and Wellness Spa: The Fitness Center located inside The Lakeview Hotel has a full selection of cardio equipment, free weights, and complete Nautilus system. Other amenities include tanning bed and a wellness spa for therapeutic massage and skin treatments.
- Front Desk Concierge: Our front desks are staffed 24/7 to help you with check-ins, answer your questions, and assist with virtually any request.
- Security: While we don’t want there to be incidents or emergencies, we are prepared for when something arises. Our trained staff of security agents patrol all three villages of the resort each night.
- Housekeeping and Maintenance: Our daily guest services include housekeeping and building maintenance staff to be sure your stay is clean and comfortable. If you need to request housekeeping or maintenance staff, see a front desk agent.